Mosaic Expertise Three Best Rated
Infidelity Investigations
Do you suspect your partner or spouse is cheating? Don’t wait to find out the truth.
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Surveillance Investigations
In some investigative cases, people need to be followed, monitored and documented.
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Missing Persons
Do you need to find someone? Hire your own private eyes to track them down.
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Background Investigations
There are a lot of untrustworthy people out there. It’s better to know than be unpleasantly surprised.
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Social Media Investigations
Are you worried there may be material online that could prove a threat to you or your business?
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Attorneys & Legal Teams
BrightStar Investigations Criminal Defense Service gets crucial results for its attorneys.
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Coach Shar
16:53 18 May 24
I've used BrightStar using Craig as our PI twice over the last three years. All I can say is WOW. He really does... deliver and goes over and above the call of duty. We have been looking for my missing brother in law for three years. No trace since 2016. We assumed he was deceased. Hiring Craig has gotten us more information then anyone, and now we believe he is still alive. We haven't found him yet, but we now know he appears to be alive and believe we know a more specific location. BrightStar is affordable, reliable, and honestly I appreciate all Craig's hard work and determination to uncover the truth as he works on our project. I will definitely use BrightStar again in the future. Love Craig!!!read more
Jane Morrison
04:30 19 Apr 23
Craig is professional on every level. Out on an investigation, communicating with his clients and in the courtroom. If... you ever need help gathering information, he is your guy!read more
Josie Gonzalez
22:23 30 Mar 23
Excellent service. I will use them again.
Alexis Litle
18:13 22 Mar 23
I have had to hire a number of investigators as a defense attorney here in Colorado Springs and absolutely none of them... compare to Craig. Other investigators will do the bare minimum, take days or weeks to get back to you, and sometimes fail to deliver at all. Craig is completely opposite. His turnaround time is the fastest I’ve ever seen and his reports are incredibly detailed. Just last week I asked him to find a witness for me and within an hour of me asking Craig had already given me the exact location of the individual as well as some very helpful information that makes my case even stronger, and it was something I didn’t ask for! Craig is now the first and only investigator I call when I need something done for a client. I can’t recommend him enough.read more
Tony Gerardo
00:39 16 Mar 23
Mr. Smith was very efficient and professional. He got back to me immediately with positive results. I would definitely... recommend him and his company to anyone that has unfortunate issues. Thank you very much..read more
tiana kingery
23:28 07 Mar 23
I have never had to hire a private investigator before and no idea what the process was. this was an extremely complex... case and Brightstar investigations(Craig) went above and beyond! He explained every step and went in depth on things I didn’t know was going on! He was in contact daily and really dove head first in finding what was needed! Highly recommended!!!read more
Jaime Criswell
03:58 15 Jul 22
So helpful in getting me information quickly. Craig was super sweet and genuine. Will definitely go back if I ever need... something looked into again.read more
James pittmam
15:39 11 Jul 22
Fast and Discreet work, I just wanted to publicly thank them for the hard work handling my situation. Very professional... and like I said discreet.read more
Emily Ratzlaff
17:23 23 Apr 22
In less than 24 hours, Craig found and served someone who I thought was impossible to find. Great communication, quick,... and provided me with the information I needed and more. Was also very creative with how he completed the delivery of papers. Highly recommend. Thanks again, Craig!read more
Larry Hinds
16:41 04 Apr 22
Our family had just had reality TV become our new normal. And then we were asked to contact Craig at BrightStar... Investigations and the fear in the unknown of what was ahead was calmed... True Story!He called us the same day , set time in his schedule and listened to us with such attention and concern, like we were his only client, we aren't. Then he did something that only a believer would do, before we left, he lead us in prayer.Craig delivers the truth, good or bad, always. He is so tied to the Holy Spirit that he does not make a move until he is lead to do so. And when he was, he found the new evidence we needed to move forward. Craig is a friend even after his job is done, listening when we are frustrated with the system called Justice, taking time, even if he has to rearrange his life to do so, texting when you least expect it saying he is just checking on everyone.He is smart, experienced, direct, honest, kind, caring and loves his family and the Lord. We are so blessed to know him. If you are trying to get through a storm in your life, Craig is the earthly answer to the prayers you lift to the Lord above.. Believe it!!!read more
Jose Martinez
02:30 23 Feb 22
Edited, made the mistake, he was super responsive and willing to help.
Garrett Thorpe
20:30 25 Jan 22
Detailed and professional. One of the better private investigators
Dan Andrews
15:15 08 Oct 21
Couldn’t have asked for a better experience. Craig was incredibly responsive, knowledgeable and he did everything he... said he’d do. For sure give him a call when you need help that is out of your normal ability to get.read more
Care Enterprise, LLC
21:28 16 Sep 21
I called BrightStar Investigations late in the evening, received a call that day, and then Craig called me back later... that night. Craig asked me about our situation and the person I was looking for. We had not seen or heard from my brother-in-law for over 14 years. We hired Craig. Within a couple of days we received a phone call giving us a summary and a full report on my brother in law. Craig helped us get some closure and get closer to the truth we wanted to avoid. Craig was very sympathetic, but more than that he was knowledgeable and walked me through his process and the conclusion regarding the results. The report and details were very important for making our case to the courts. Thank you Craig for everything you did for us. I would 100% recommend BrightStar and Craig.read more
sarah laur
20:19 03 Aug 21
My experience with this company and Craig, was nothing short of amazing!!! When I tell you that man got skills, I mean... he got SKILLS!!!!! He did more on this case than he U.S. Marshals could even do!!!! He literally blew me out of the water with his ability to locate the man that hurt my baby girl!! He’s now behind bars, where he deserves to be, because of Craig!! I am living proof that you do not need to look elsewhere! Don’t second guess yourself if your looking for someone to get the job done, because HE WILL GET THE JOB DONE!!!! Period!! This experience has changed my life and my daughter can get the justice she deserves now because of it!!!read more
Hudson Serv
12:50 15 Jun 21
Craig is very professional and worked very hard to help my family during a very desperate time. I would recommend him... to anyone and would hire him once more if I had to.read more
Hannah Bray
01:23 27 May 21
Great work and helped me find answers
Madonna Harris
15:12 04 Apr 21
Very pleasant and professional to speak with. Reassuring and confident in outcomes. Responded in a timely manner. Would... recommend their services.read more
James Dottrina
16:58 19 Mar 21
Had a fantastic experience, Craig found everything I needed with very fast responses. Highly recommend using this... service for all of your PI needsread more
Brianna Masonia
20:14 05 Mar 21
Wow when the other reviews stated Craig was quick they weren’t lying! I submitted a request for information and he... LITERALLY called me within minutes. He got me exactly what I needed with a full report in less than 48 hours. I will definitely use him again if I ever need to. 10/10 would recommend!!read more
Cody Guillen
23:26 02 Mar 21
Very good place very good service
Amber Thompson
23:22 09 Feb 21
100% would recommend these guys for your investigatory and as your process sever. Not only did they find my sons dad... within a day they got him served the very same afternoon. I will definitely be using BrightStar for any of my future needsread more
Eunice Castro
01:27 22 Nov 20
Craig was so awesome! He was beyond helpful! I've never experienced such great customer service. Thank you!! & HIGHLY... RECOMMEND this placeread more
Don Wilde
15:25 21 Jul 20
I have discovered through experience that hiring the best saves me time, money and stress. This applies to Craig over... at Brightstar investigations. He Is thorough and focused, and has the connections to get the job done. Would not consider using anyone else!read more
Laura Burk
15:33 05 Jul 20
Great service. I was able to get someone served in under two hours. I would recommend this service to anyone looking... for quick, reliable service.read more
Allan Todd
00:05 23 Jun 20
I had a very good experience with the private detectives in Colorado Springs at Brightstar Investigatons. I needed info... for a legal case and my PI worked closely with my lawyer to get exactly the evidence we needed. The outcome of the case was successful thanks in good part to having the evidence gathered by Brightstar. Highly recommend.read more
Lee Templeton
16:17 10 Feb 20
Great experience. Timely, efficient, and they kept me in loop the entire time. The team was very responsive and... answered all my questions within minutes. HIGHLY RECOMMEND!read more
Lyxy Santiago
04:34 06 Nov 19
Craig was awesome! Id highly recommend him to anyone needing these kind of services. He answered all my question, made... me feel heard & help get me my child back! Not to mention a day after he was asked to do the job! Hands down, best in the Springs! Maybe even this part of colorado! Thanks Craig!read more
Jt Charity
01:58 03 Nov 19
These guys were amazing. They were fast and easy to get ahold of and worked even on weekends to help resolve my... issue!!! I would recommend them to anyone needing a server. !!read more
Kelly Vela
02:08 23 Oct 19
BrightStar Investigations was able to serve my ex husband even when he was eluding service in Colorado, staying in... different places and he doesn’t have a work place to show up to everyday that could have made it simple to serve him at. On top of all that he travels out of state for work! I also live out of state and was not able to be much help, overseas with a huge time difference! BrightStar didn’t shy away and trust me I had other Private Investigators refuse to help me...it was just too hard of a case.I’m so grateful! When others wanted an open and close service to be completed BrightStar took the challenge on and they were very professional, not curt at all and I truly feel their number one goal was to serve the papers in an absolute legal manner and yet be creative about it.They also didn’t have “were all about the money “ attitude. Service was genuine and prompt, saved me BIG TIME!!! After all you cannot finish up your legal issues if people pretend they don’t know they’re supposed to be in court and try and remain elusive!My divorce was underway because of BrightStar! Money well spent!read more
Travis Bickle
23:56 30 Sep 19
Real easy to work with . sympathetic and seemingly empathetic
Sara Gravestock
20:37 23 Sep 19
They went the extra mile to get what we needed done! I will be a continued customer if the need arises. Thanks so much!
Laura Coolidge
22:18 10 Sep 19
I tried to have my small claims papers served by the Sheriff's Dept with no luck.I hired Brightstar and the job was... done less than a week! Papers served in hand!I would highly recommend hiring Brightstar.Thanks again for your help, the process was very smooth.read more
Kristen Hansen
21:53 19 Aug 19
I was having trouble serving my husband divorce papers because he wouldn’t give me his address or his work information.... After trying to serve him for a month, I hired Craig to serve him papers and he had it done the day after I hired him. I would highly recommend this company!read more
Amy Barr
23:06 09 Aug 19
My husband called Craig yesterday, and by this afternoon we had received imperative information regarding our legal... proceedings. The information that Craig obtained had a direct and very favorable impact on our litigation, resulting in us prevailing. We are so grateful and glad we called Brightstar Investigations and would happily do so again should the need arise. Highly recommend!read more
Morgan Miller
16:21 04 Aug 19
Although I did not personally work with Craig, my mother recently did. He helped tremendously in helping my family find... and serve papers to someone that had been missing for six weeks. Craig did this difficult task in only 5 hours. I will always be grateful for Craig and his diligence! Thank you for helping my mom!read more
Linda
15:31 04 Aug 19
I am so grateful for Craig of Brightstar. He is a true professional who is focused, listens attentively, and goes above... and beyond to get the job done. It took him only 5 hours to find and serve papers to a person who had been missing for six weeks. I am absolutely amazed by Craig’s skill level. His honest and direct approach to his work is appreciated. Thank you, Craig!read more
Collin Sutz
01:28 02 Aug 19
It's been great working with Craig!
Wendy Wallace
16:40 29 Jul 19
I’ve called on the help of BrightStar Investigations several times in recent months. I’ve no complaints to report; in... fact, I’ve found them to be most professional and reliable... and I’ve added their number to my contact list for future reference, if needed.read more
Jessica Rider
13:30 28 Jul 19
These people were quick to respond to my initial inquiry, and out the leg work in to serve papers to a difficult... individual. What i valued the most, was the frequent periodic updates. I never had to chase them down for a status. They did not waste my time, which is monumental and these days.read more
Cristina Cintron
13:06 02 Jul 19
We received awesome customer service from Craig. Everything we asked for was done in a timely and professional matter.... Thanks for the great service.read more
Chandie Kent
17:07 25 Jun 19
BrightStar is amazing . They work fast and effectively to get you the information you need . I am beyond pleased with... their work . Very responsive to your needs and are right on top of things . The fees are reasonable and manageable . Communication was great from my investigator . Thank you so much !So google won’t let me add a separate review but 5 stars again ! I can’t recommend this company enough I have told a few people about them and I hope they’ve taken me up on it . This company is beyond professional . I used them again because they work so fast and get you exactly what you’re after . They work quickly and communicate with ty throughout the entire process so you know what’s happening when . I’m so pleased with the outcome and results . Thank you again !read more
gtdrumhead
01:35 25 Jun 19
I could not be happier with the service I received. I had a complicated, seemingly near impossible situation, and... Craig went above and beyond to help me. I recommend this business 100%. If I ever need this type of service again, this is who I will call. Five stars all the way!read more
tamara colvin
00:20 09 May 19
I can't believe how quickly Craig professionally handled a difficult situation that all the other private Investigators... were unsuccessful at accomplishing!!!! AN HOUR!!!! ONE HOUR!!!! I spent over a year trying to get Carolyn served but Craig served her in less than an hour with video!!! Amazing 100%read more
Tamara Fischer
07:46 22 Apr 19
Craig was great- not even 24 hours passed and he found an address for me. I had to learn about an affidavit from... someone else. I requested it from Brightstar and never received it. My situation is I'm sure unique but a bit pricey for just finding an address. Craig was very friendly on the phone.read more
Scott VanPelt
02:40 05 Mar 19
Very very helpful and polite I never give five stars and this company deserves it
Scotty Ammon
06:33 28 Feb 19
If you're on the fence on which Private Investigator to hire, go with Brightstar.
Emerald Studebaker
17:50 04 Feb 19
Craig and his team are excellent! I needed intuition validated and they were able to provide information that confirmed... everything.read more
Chris Manly
22:14 23 Jan 19
Great service. I had a case in which I needed information about a person 3 years ago and now I need the information... updated. Craig dropped what he was doing to help me out and was friendly and remembered the investigation. I highly recommend their services.read more
Milliron Lodge
20:36 21 Jan 19
Great service - quick. And help afterwards also!
Alice Vessel
20:48 31 Dec 18
Craig is VERY efficient and found the person I was looking for within 10 minutes. He was able easily to put the pieces... of the puzzle together from this convoluted database and see where the person I needed to serve now resided. The service then went off without a hitch. I'm sure I will be using his services again in the future!read more
Terry H
00:15 06 Dec 18
The services I requested were completed quickly and professionally. Should I require these services again I would not... hesitate to hire Brightstar.read more
Prometheus Investigations
18:01 30 Nov 18
We had the chance to collaborate with BrightStar on the French part of an international investigation lead by them.... We've been impressed by their expertise in social media investigations. Investigator Craig SMITH is a hard worker, always aiming for efficiency. He advised us in a perfect way. We highly recommend this company, and we know now who to call for an investigation in the US. Thank youread more
Teresa Martin
14:32 30 Nov 18
So glad to have found Brightstar and my uncle! They are reasonably priced and provided excellent information, very... quick.read more
Lisa Bolan McDivitt
17:48 14 Nov 18
Brightstar is the ONLY private investigation company I would use- hands down THE BEST!!When you are panicking and... don’t know what to do, or need help investigating anything, you should DEFINITELY call Brightstar Investigations. (They REALLY will get the job done and give you relief and peace.)After I was robbed, Brightstar Investigations immediately responded to my call and promptly investigated my concerns that day! They were professional, understanding and VERY good at their job!!Craig and his team resolved the entire situation for me. I made a call to them and they took care of it!! Not only did they locate the criminals IMMEDIATELY- they personally recovered some of my stolen articles!!Brightstar went above and beyond for me and my family on a very scary, confusing and emotional day/night. Their fee was much more affordable than most of the private investigators we have worked with before- AND- months later there was a snafu with bank transfers- Craig called to let me know and sent me a check that day!!I couldn’t ask for anything better from a PI firm:1. Integrity!2. IMMEDIATE response to my inquiry3. QUICK and THOROUGH handling and investigating of the job4. GREAT COMMUNICATION5. A lot of patience for hysterical clients 🤣6. Empathic and easy to work with on my problem.7. The BEST at what they do, and that is helping YOU!read more
Lynn Zhu
19:42 11 Jul 18
Really helpful and knowledgeable about the cybercrime work and I really appreciate the consultation and advice during... crisis.read more
Jessica Taylor
22:09 13 Jun 18
This is by far the best investigation company I have ever used! Very friendly and helpful and fast! I would definitely... use again!read more
Samantha Addington Glazier
07:07 05 May 18
Craig did a fantastic job in finding the info I needed and more! He had it all within 24 hrs of starting the job as... well! A+++++read more
Jen Knodle
00:11 03 May 18
Craig got the job done discreet and fast! Thank you for the fast, professional, and reasonably priced service.
Steve B
14:38 06 Mar 18
After finding out I am a victim of wire fruad. Craig was eager to help and very reasonable. I would reccomend him to... anybody! I had results the same day! We have the cops the entire case and he sealed the deal with his detective work.read more
Graig K.
15:40 05 Feb 18
This company was by far the most professional company I dealt with to locate and serve legal documents. I contacted... Craig over the weekend and got an immediate response. From contacting them on Saturday and having the papers served Monday morning, I couldn’t be happier with the service.read more
stephanie scheinman
03:24 14 Jan 18
Awesome. Very professional and was able to solve our problem in just a few hours. A real life saver who keeps in... contact with his clients.read more
Evie Willis
21:41 18 Dec 17
Fast acting! Detailed! Results oriented! I cannot believe how fast the turnaround time was on our case.
meadorg
22:34 17 Nov 17
My son was missing for over a month in Colorado I felt helpless here in California & it seemed I could get no... cooperation or help from anyone including the police. My last option was to turn to a private investigator, I found Brightstar through an internet search, Craig called me back within 2 minutes! He was the only one that offered any real solutions, he spoke with me in great length & replaced my feelings of despair with a sense of peace & confidence. if you find yourself in this place as I did I highly recommend Craig & his team at Brightstar you will be glad! they are worth every penny!read more
Pray Love
02:32 17 Nov 17
They were very understanding and helped me in every way possible. Did exactly what I asked. And I am very satisfied... with their services! Will definitely recommend them again! Thank you Craig for everything!read more
Aubrey Cole
23:38 31 Oct 17
I was amazed by how quickly Craig had my divorce paperwork handled. It was done in a matter of hours, opposed to the... days it would have taken the Sheriff's department.read more
Deanna C
17:03 27 Oct 17
Quick, reliable and professional! Had an urgent situation and needed a court order to be served the same day to someone... who was difficult to locate. There was one chance to serve the documents at a possible location. He called me when he arrived there and called me again after he served the court order. I am so grateful for the great service.read more
Diana Diaz
23:01 26 Oct 17
I contacted BrightStar investigations because I needed a restraining order to be served. I will add that I live in... California, so I had no idea where the other person was living except that they were in Colorado. In less than 24 hours the person was located and my paperwork was served in an extremely quick manner. I am very satisfied with Craig Smith’s work, he was professional and kept me updated the entire way. Extremely thankful for all his help and the piece of mind I’ve been given. If you’re looking for any investigating services or need documents to be served, stop your search and give them a call.read more
Chip Landman
05:27 19 Oct 17
Needed to have a background and criminal records check performed. Did the run-around with the "free" or "nearly free"... background check services advertising on the web. Got what I paid for -- very little. Then I contacted Brightstar Investigations. They are the real deal. They performed the real background and criminal records check I needed. They did it thoroughly and promptly. Cost a few more bucks than the "cheap" ones available on the internet, but Brightstar's work was very thorough. It was well worth the investment as their report provided very useful information. Spending a few extra bucks on a real background check probably saved me thousands of dollars in the long run! I'll use them again, and refer my friends to them. Money well spent.read more
Jerome Patterson
22:49 13 Oct 17
I would say that Craig is the best by far. He had my situation handled in less than 24 hrs. I would recommend him to... anybody.read more
Ashley Dyke
00:36 05 Oct 17
I couldn't be more pleased and thankful for the incredible service Craig and his team gave me. Unfortunately, I was put... in a very difficult situation and feel very fortunate to have found Brightstar Investigations. They were extremely professional, knowledgeable, and tactful serving an individual that was evading being served in a major time sensitive situation. If you or someone you know is in need of serving services of any kind or difficulty I wouldn't go anywhere else. Thank you so very much for everything, Craig and team!read more
Sally
07:27 28 Sep 17
We used Brightstar Investigations to help us gather information that would enable us to handle a sensitive family... matter. We worked with Craig personally and he was extremely helpful in guiding us on what we needed to get the job done. He was also reliable, professional, creative, discreet, responsive and in the end we were successful in getting the information we needed. Would highly recommend him!read more
GantKids
22:58 15 Sep 17
Craig and his team were amazing! I needed his assistance quickly and he got me the information that I was looking for... in the most professional manner. I highly recommend BrightStar Investigations!read more
Enrique L
15:44 05 Sep 17
Craig and the team at Brightstar are as good as they come. Their outstanding customer service and professionalism make... them the only option that I will choose for private investigation and related work.read more
Sara Austin
18:26 28 Aug 17
I am very happy with the service I have received from Brightstar. Craig took my case immediately and helped me prove... that my husband had another woman staying with him for a weekend, that originally was suppose to be a weekend getaway for us. He was great with the follow up information during the investigation and made my decision to leave him even easier. I very please with the service, communication, price and piece of mind. Thank you again.read more
Kathy Decker
18:44 13 Aug 17
We recently hired Craig Smith of BrightStar to track down an estranged relative, for the purpose of settling an estate.... In no time, he had an address and phone number for us. We have since been in contact with the relative, and are able to move on with the estate settlement. Previous to contacting Craig, we'd spent months doing Google and Ancestry searches and had even traveled to the last address we could find. Definitely worth the fee! Thank you Craig and BrightStar.read more
Paula Jones
16:12 09 Aug 17
I live in the State of Florida and recently needed the services of a private investigator in Colorado. I contacted... Craig at Bright Star and received immediate assistance. I can say without a doubt, he is one of the most respectful, conscientious young men I have ever met. His service was excellent; his professionalism was outstanding. On a personal level, he was candid and practical, offering sensible advice. The insight he had about my situation, was most appreciated. I would highly recommend Craig and his company for any investigative needs you may haveread more
R R
01:33 17 Jul 17
Well done. Needed some help in Colorado from here in Arizona TODAY. Had all the answers we needed within a few hours. ... Again, Well Done.read more
Eric Tatum
15:24 11 Jul 17
Craig Smith was awesome, and so quick to jump on a service for a party "on the run." If we ever need someone in... Colorado Springs to get the job done, we will use Brightstar Investigations!!Thanks again!!!read more
A A
17:25 10 Jul 17
Craig was extremely QUICK. I was going to go to a different place but I'm glad I searched around a bit more before... making my final decision on a service processor. After relaying the information to him, he had had my Ex-wife served within the same day! He was cunning, swift, and accurate. But most importantly persistent! He came up with the necessary dialogue to the get the packet served and took a huge load of stress off of my shoulders. I'm very grateful for this guy and his services. He WILL get the job done. Thank you again Craig, even if my ex-wife was furious with me, you did the job well done! Thank you for protecting my rights and my daughters rights.read more
Jacqueline Yeager
23:23 23 Jun 17
Brightstar Investigations did a great job serving my defendant. I was able to have peace of mind knowing that the... Summons was served to the correct person. Craig was very professional and I would be happy to use them again.read more
